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Custom Solutions

UT has successfully designed and currently offers the following healthcare courses for custom team training at on-site locations or on our campus in Knoxville.

Healthcare Leadership Programs


Healthcare Business for Emerging Leaders

Medical professionals, middle-level managers, and administrators in this series learn to develop leadership skills required for healthcare leaders. Topics include dynamics of medical staff/hospital integration; how to make strategic decisions using spreadsheets; negotiating skills, change management, healthcare policy, and committee leadership, among others. Simulations, PI took kits, personal coaching, and CME credits are included. The series can include ROI projects selected by the sponsoring organization.


Boardroom Ready: Nursing Leadership Series

Designed to develop leadership skills in nurse managers who are targeted as potential directors or chiefs of nursing operations , this series shows nurses how to analyze hospital spreadsheets, understand finance-driven decisions, exhibit a professional presentation presence, use conflict resolution skills, and assume leadership roles in executive teams. Self-assessment, simulations, Lean healthcare and change management tools, conflict resolution analysis, and personal coaching are included. The course can include organization-approved PI projects to gain ROI and can be certified for CE credits for nursing contact hours.


Physician Leadership Academy

Academy content teaches business leadership skills to physicians who are potential chiefs of medicine, department heads, and senior leaders. Dynamics of medical staff/hospital integration and strategic views of healthcare are taught. Simulations, conflict resolution and leadership assessments, healthcare policy, leadership books, and organizational finance are included. The CME-certified series can include projects to create ROI for the sponsoring organization.


Effective Leadership for Healthcare Boards of Directors

This custom-designed board leadership CME-certified course includes team-building opportunities, personal leadership assessments, and small group discussions. Board members learn about legal considerations, organization governance, committee participation, and time management. Sessions can be offered as a series or arranged as a multi-day retreat. Content, schedule, and location will be defined by the organization.


Lean for Healthcare

Lean for Healthcare – This 5-day course immerses the healthcare executive, leader, or medical professional in Lean for the in-patient setting through three-phased ED-based simulation, case studies, and preparation time for individual projects. (This is the format most often used.)

Lean for Healthcare for Senior Leadership – This 2-day educational training includes a two-phased live simulation based on the emergency department (ED).  The content is designed to provide healthcare executives, leaders, and medical professionals an overview of how Lean principles apply to the in-patient setting. 

Lean for Healthcare Mini-Course – This 3-day course includes the introduction to Lean for in-patient settings, three-phase live simulations, and case study discussions to demonstrate components of a successful Lean transformation in an in-patient setting.


PI Project Facilitation

Healthcare organizations need to properly apply Lean and other process improvement tools and techniques to maximize their benefits. We are prepared to assist your organization tailor methodologies to tackle your project area. We provide your project team with guidance and mentorship.

For more information regarding these courses and other custom course opportunities, please call us at (865) 974-5001.

We’ve developed customized programs for . . .

  • Baptist Health Medical Center, AR
  • Baylor College of Medicine, TX
  • Bay Pines VA Healthcare System, FL
  • Best Practices, Inc., NC
  • Capella Healthcare, TN
  • Catholic Health Initiatives, KY
  • Children’s Hospital for the King’s Daughters, VA
  • ChoiceSpine, LP, TN
  • Christiana Care Health System, DE
  • Clinton Memorial Hospital Health System, OH
  • Commonwealth Health Corporation, KY
  • Courtyard Group, Canada
  • Covenant Health, TN
  • East Tennessee Children’s Hospital, TN
  • Inova Health Systems, VA
  • Kaiser Permanente, CA
  • King Faisal Hospital, Saudi Arabi
  • MJK Consulting, PA
  • Mary Washington Hospital, VA
  • Miami Children’s Hospital, FL
  • McGill University Health Center, Canada
  • Medicorp Health System, VA
  • Muskogee Regional Medical Center, OK
  • Nemours Children’s Clinic, FL
  • Northeast Georgia Physicians Group, GA
  • Northwestern Memorial Hospital, IL
  • Norwalk Hospital, CT
  • Salinas Valley Memorial Healthcare System, CA
  • St. Joseph Mercy Oakland, MI
  • Saint Joseph Health System, KY
  • Studer Group, FL
  • Stryker Corporation, Germany
  • Surgicenter of Wilmington, SC
  • TechSolve, Inc.,OH
  • Trinity Health, MI
  • U.S. Air Force
  • Universidad de Bio-Bio, Chile
  • University of Iowa Healthcare, IA
  • University Health System, Inc., TN
  • U.S. Veteran Affairs
  • WellSpan Health, PA
  • WellStar Paulding Hospital, GA